1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you (whether individually or on behalf of an enterprise entity, "Client", "you", or "your") and Techwara LLP("Techwara", "we", "us", or "our"), an Indian Limited Liability Partnership based in Belagavi, Karnataka, India.
By accessing our website (www.techwara.com), submitting an inquiry, purchasing a turnkey software package, or executing a statement of work (SOW) / project proposal with Techwara, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
2. Scope of Services & Deliverables
Techwara provides full-cycle digital product engineering, including:
- Custom Web & Mobile Application Engineering (Next.js, React, React Native, Flutter, Node.js, Cloud Architectures).
- UI/UX Design, Interactive Prototyping, Design Systems, and Brand Identity creation.
- Rapid 14-Day Minimum Viable Product (MVP) development sprints for founders and enterprises.
- Deployment, configuration, white-labeling, and licensing of Turnkey Software Solutions (such as our hyper-local Grocery Platform and property management software).
- Cloud infrastructure setup, performance optimization, SEO technical audits, and API integrations.
Each client engagement is governed by an associated Statement of Work (SOW), commercial proposal, or invoice defining the specific deliverables, milestones, technical scope, and timelines.
3. Client Obligations & Prerequisites
To ensure timely delivery within established sprint timelines, the Client agrees to:
- Provide clear, comprehensive technical and business requirements prior to sprint kickoff.
- Designate a single point of contact authorized to make binding project decisions and approve milestone deliverables.
- Supply necessary third-party API credentials, domain access, cloud accounts, and branding assets in a timely manner.
- Review milestone submissions and provide consolidated feedback within five (5) business days of receipt.
- Adhere strictly to agreed milestone payment schedules.
4. Intellectual Property Rights & Ownership
A. Custom Development Deliverables
Upon 100% full and final payment of all agreed project fees and invoices, all rights, title, and interest in custom bespoke source code, UI designs, and client-specific graphics created explicitly for the project are assigned to the Client, free and clear of Techwara claims.
B. Techwara Proprietary Core & Turnkey Solutions
For pre-built, turnkey software products (such as our Grocery Platform engine), Techwara retains all underlying intellectual property rights in the core software architecture. Clients receive a perpetual, non-exclusive, non-transferable commercial license to deploy, operate, and utilize the customized platform under their own branding, subject to the terms of their product license agreement.
C. Portfolio Showcase Rights
Unless explicitly covered by an executed non-disclosure agreement (NDA) restricting publicity, Techwara reserves the right to display completed project screenshots, design artwork, and high-level case study metrics in our professional portfolio, website, and promotional presentations.
5. Revision Policy & Scope Governance
To maintain predictable delivery schedules and transparent costs:
- Included Revisions: Every custom project milestone includes up to three (3) structured rounds of revisions within the agreed scope at no additional fee.
- Scope Additions: Any requests for new features, structural architectural changes, or third-party integrations not specified in the original SOW will be scoped separately as a Change Request (CR) with an explicit cost estimate and timeline impact.
- Approval & Sign-Off: Once a milestone or staging build is formally approved by the Client, subsequent modifications to that module shall be treated as scope revisions.
6. Payment Terms & Commercial Conditions
- Payment Schedule: Engagements are invoiced in three phases — 40% on commencement, 30% at the agreed mid-project milestone, and the remaining 30% on handover.
- Milestone Billing: Each phase is tied to a demonstrable milestone (for example UI approval, staging deployment, and production go-live). Work on the next phase begins once the preceding invoice is settled.
- Refunds & Cancellation: Amounts paid against a milestone that has been completed and delivered are non-refundable, as the work has already been performed. If an engagement is cancelled part-way through a phase, any unearned balance for work not yet started is returned; work completed up to the point of cancellation remains payable.
- Taxes: All invoices issued to Indian entities are subject to applicable Goods and Services Tax (GST). International clients are responsible for any local taxes or cross-border remittance fees.
- Late Payments: Invoices overdue by more than fourteen (14) calendar days may result in temporary suspension of development work and staging server access until settled.
7. Warranties & Post-Launch Support
Techwara provides a complimentary 30-day bug-fix warranty following final production deployment. During this warranty window, any functional defects or code bugs that deviate from the agreed specifications will be remediated at no additional charge.
This warranty excludes issues caused by third-party API changes, client server modifications, unvetted external code alterations, or hosting provider downtime. Post-warranty maintenance and SLA support are available through dedicated retainer agreements.
8. Confidentiality & Non-Disclosure
Both Techwara and the Client agree to hold all proprietary trade secrets, business models, source code, data assets, and financial terms disclosed during the engagement in strict confidence. Confidential information shall not be disclosed to any third party without prior written consent.
9. Limitation of Liability & Disclaimers
To the maximum extent permitted by Indian law, Techwara LLP, its partners, engineers, and contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data loss, business interruption, or third-party service outages).
In any event, Techwara's total aggregate liability arising out of or related to any project engagement shall not exceed the actual total fees paid by the Client to Techwara for the specific service under dispute.
10. Governing Law & Dispute Resolution
These Terms shall be governed by, construed, and enforced in accordance with the laws of India, without regard to conflict of law principles.
Any legal dispute, claim, or controversy arising out of or relating to these Terms or our services that cannot be amicably resolved through good-faith negotiation shall be submitted to the exclusive jurisdiction of the competent courts located in Belgaum (Belagavi), Karnataka, India.
11. Contact Details
For any legal notices, contractual questions, or clarifications regarding these Terms of Service, please contact:
Techwara LLPLegal & Contracts Division
Email: connect@techwara.com
Phone: +91 7815043780
Address: H No. 1490 Martha Colony Kangrali BK, Belagavi, Karnataka 590010, India